| Name | Dr. I-Chi Chen |
|---|---|
| Job title | Associate Professor |
| Education | Ph.D. in Organizational Management, Yuan Ze University |
| Specialty | Healthcare Marketing, Burnout and Job Demand, Coaching and Mentoring, Patient Safety Culture |
| Experience | Associate Professor, THP Faculty of Business and Finance, UTAR. (Malaysia) Deputy Director, the Office of International Affairs, UTAR (Malaysia) Executive Officer to CEO, UTAR Hospital Assistant Professor, Graduate Institute of Human Resource Management, National Changhua University of Education, Taiwan Lecturer, Department of Health Care Administration,Oriental Institute of Technology, Taiwan |
| Teaching Subjects | Health Insurance, Healthcare Policy |
| Biography | Dr. Chen holds a Master from Taipei Medical University and a PhD in Organizational Management from Yuan Ze University, with an interdisciplinary background in healthcare management and organizational studies. He previously taught at Oriental Institute of Technology and National Changhua University of Education, and served at Universiti Tunku Abdul Rahman (UTAR), Malaysia, from 2014 to 2026. During her tenure, she actively contributed to university development and internationalization, serving as Deputy Director of the Office of International Affairs and Special Assistant to the UTAR Hospital Director. Her research focuses on patient safety culture, job burnout, health promotion, and coaching leadership, with publications in WOS and Scopus-indexed journals. Dr. Chen adopts an interactive and application-oriented teaching approach, integrating case studies and experiential learning to bridge theory and practice. She is committed to cultivating students’ critical thinking, cross-cultural competence, and global perspectives, aiming to develop interdisciplinary professionals equipped for the evolving healthcare and management landscape. |
| Year | Paper Title |
|---|---|
| 2023 | 依琪(Yip Yen San)*、陳依琪(I-Chi Chen)、Ng Lee Peng, Influence of Managerial Coaching towards Service-Oriented Citizenship Behaviours: The Mediating Role of Service Quality Commitment in Malaysia Hotel Industry During the Pandemic Outbreak, Advances in Hospitality and Tourism Research-AHTR, vol.11 no.1 pp.120-145, 2023 |
| 2022 | Seow, Ai Na(Seow, Ai Na)*、Choong, Chee Keong、陳依琪(I-Chi Chen)、Choong, Yuen Onn, Can Protection Motivation Theory explain the perception of International Tourists’ on Medical Tourism?, Journal of Hospitality and Tourism Insights, vol.5 no.2 pp.394-412, 2022 |
| 2021 | Raman, G(Raman, G)*、NG LEE PENG、陳依琪(I-Chi Chen), The mediating effect of leaders’ idealised influence on the relationship between leaders’ emotional intelligence and job performance among academics in Malaysian public research universities, International Journal of Management Studies, vol.28 no.1, 2021 |
| 2021 | Tan, Peter Sin Howe(Tan, Peter Sin Howe)*、Choong, Yuen Onn、陳依琪(I-Chi Chen), The effect of service quality on behavioural intention: The mediating role of students’ satisfaction and switching barriers in private universities, Journal of Applied Research in Higher Education, vol.14 no.4, 2021 |
| 2021 | Ng Lee Peng、Kuar Lok Sin、Choong, Yuen Onn、Teoh Sok Yee、Tee, Chee Wee、陳依琪(I-Chi Chen)*, From Penaga Tree to Heritage Boutique Hotel: A case study of Hotel Penaga., Tourism and Hospitality Management-Croatia, vol.27 no.3 pp.723-732, 2021 |
| 2019 | 陳依琪(I-Chi Chen)*、NG LEE PENG、黃惠藩(Hui-Fuang Ng)、Kuar Lok Sin, Impacts of job-related stress and patient safety culture on patient safety outcomes among nurses in Taiwan, International Journal of Healthcare Management, vol.14 no.7 pp.1-9, 2019 |
| 2017 | 依琪(Ng Lee Peng)、陳依琪(I-Chi Chen)*、黃惠藩(Hui-Fuang Ng)、Kuar Lor Sin、Lin Bo-Yen, Influence of job demands and job control on work-life balance among Taiwanese nurses, Journal of Nursing Management, vol.25 no.6 pp.438-448, 2017 |
